Every visit, from booking to receipt, in one calm place.
Helio follows the real shape of a GP visit — appointment, consultation, prescription, referral, lab order, invoice — and files every document against it automatically. With a patient portal and your own clinic website built in.
Malta VAT-ready billing · English & Malti · 14 days free, full access
Built for a GP practice — not shrunk down from a hospital system.
Most small clinics run on a paper diary, Word templates for letters, a spreadsheet for patients and a separate tool for invoices. Helio replaces the patchwork with one workspace shaped around a single visit at a time.
From the first booking to the final receipt.
Everything that comes out of a visit is filed against that same visit — so the patient record tells the whole story, without anyone stitching it together later.
- Template
- Hypertension review
- Assessment
- Essential hypertension, improving on current dose.
- Plan
- Continue medication · repeat bloods (lipids, U&E) · review in 3 months.
One workspace for the whole practice
Clinical, front-desk and billing work side by side — without stitching five tools together.
Patient records
Medical history, allergies, immunisations, vitals and attachments — with sensitive fields encrypted and a one-click patient summary PDF.
the whole historyAppointments & calendar
Day, week and month views for every doctor, walk-ins, no-shows and cancellations — synced to Google, Outlook or any calendar.
one clinic-wide diaryConsultations & templates
Structured notes started from your own templates, with a full revision history so nothing is silently overwritten.
faster notesPrescriptions & certificates
Favourite prescriptions in one click, medical certificates, and print-ready PDFs with your logo, signature and licence number.
signed, ready to printReferrals & lab orders
Referral letters and lab request forms from the visit, with lab orders tracked until the result has been reviewed.
no result forgottenMalta-compliant billing
Invoices, receipts and credit notes with VAT for Articles 10, 11 or 12, payments, refunds, write-offs and reminders.
gapless & lockedAnalytics
Revenue, no-show rate and consultation trends over time, plus CSV exports for your accountant — no separate reporting tool.
know your numbersTeam & permissions
Invite doctors with their own login and signature; give reception or billing exactly the view, add, edit or delete rights they need.
section by sectionSearch, alerts & follow-ups
Find any patient or document instantly, get notified when something needs you, and see follow-ups on the day they're due.
nothing slipsFewer phone calls. Happier patients.
Invite a patient and they get their own secure login — completely separate from staff accounts — to manage appointments and keep every document from their visits in one place.
A website for your clinic, included.
Build your clinic's public page from ready-made blocks, in your own colours — then publish it on your own domain. Enquiries land straight in Helio, ready to link to a patient.
Health data, treated like health data.
Helio is built for special-category data under GDPR and Malta's Data Protection Act — protection is wired into how the system stores and serves records, not added on top.
Encrypted at rest
Diagnoses, treatment plans, prescriptions, ID numbers and uploaded files are encrypted field by field and file by file. Backups are encrypted too.
A record that can't be rewritten
Every change is attributed to the person who made it, on an append-only trail enforced by the database itself.
Who looked, not just who changed
Opening a patient record, consultation or file is logged — so you can answer "who accessed this patient?" when asked.
Two-factor sign-in
Authenticator-app 2FA with backup codes for doctors, brute-force lockout, and automatic sign-out on idle.
Everyone sees only their part
Staff permissions are enforced on every page, and patient portal logins never touch staff accounts.
Documents never public
Attachments and PDFs are only ever served to a signed-in, authorised user — there's no public link to guess.
An assistant that knows its place.
Ask Helio how the day looks or how to do something in the app. It answers from a live snapshot of your clinic's own figures, says plainly when it doesn't know, and never makes a clinical recommendation.
Whoever's actually in the practice
One clinic, four kinds of people — each with exactly the view they need.
Solo GPs
Run the whole practice yourself, in one place instead of several.
- Your own schedule & calendar sync
- Signed documents in seconds
Group practices
Several doctors sharing one patient panel and one clinic-wide diary.
- Per-doctor login, hours & signature
- Work across more than one clinic
Reception & billing
Restricted logins for the front desk — ticked section by section.
- Bookings, walk-ins & check-ins
- Invoices, receipts & reminders
Patients
A secure portal of their own, without calling the front desk.
- Self-service booking
- All their documents as PDFs
Three steps to bring your clinic onto Helio
There are no self-serve sign-ups. Every clinic is reviewed by our team first, so only verified practices ever hold patient data on Helio.
Request access
Tell us about your practice. No password yet — just the request.
Get verified
We review your details and email an activation link once you're approved.
Set up and see patients
Add your logo, hours and signature, invite your team, and start the same day.
Request access for your clinic
We'll review your request and get back to you by email.
Give your practice a brighter start to every day.
Start your 14-day trial right now — no card, usable the moment you accept your activation email.